Here’s a step-by-step guide on what to do if you encounter an error when trying to save your address on Walmart.com:
Step 1: Log In to Your Walmart Account
Go to Walmart.com and log in to your account using your email address and password.
Step 2: Navigate to the Address Book
Click on the “Account” button located in the upper-right corner of the screen to access your account settings. From there, select “Address Book” to access your saved addresses.
Step 3: Edit or Add New Address
Select the address that you want to edit or click on “Add New Address” to add a new address.
Step 4: Make Changes
Enter the new address or edit the existing one as needed. Make sure all fields are filled out correctly.
Step 5: Save Address
Click on the “Save Address” button to save your changes.
Step 6: Contact Walmart Customer Service
If you receive an error message when trying to save your address, it’s possible that there may be an issue with your account or the website. In this case, you can contact Walmart customer service for assistance.
Example
For example, let’s say that Jane is trying to update her shipping address on Walmart.com but receives an error message when trying to save the changes. She followed the first five steps, but received the error message when trying to save the changes.
In this case, she decided to contact Walmart customer service for assistance. She clicked on the “Help” button in the bottom-right corner of the screen, and then clicked on “Contact Us.” From there, she chose to initiate a live chat with a customer service representative. She explained the issue that she was experiencing, and the representative asked her to verify some information to ensure the security of her account.
Once she had verified her identity, the representative was able to make the necessary changes to Jane’s address on her Walmart account. She was then able to log in using her updated address and continue shopping on Walmart.com as usual.
By following these steps and contacting Walmart customer service if necessary, you should be able to successfully save your address on Walmart.com.