Macy’s Online Shopping






Does Macy’s inc have online shop?

Yes, you can shop online in the website of this department store holding company macys online.

Macy’s Official Site

  • official site shop URL is
  • Youtube channel:
  • Facebook website:
  • Instagram:
  • Pinterest:
  • Customer Service Phone Number: 1 (800) 289-6229 (general)  1 (888) 431-6229 (billing).



If you like to shop from your mobile. Just download the official app, install it and start!


In the homepage you can see special and seasonal deals, discounts.


Free pickup in store

Macy’s inc has a free pickup in store price.

You can get most of the in store items in 2 hours.


Promo codes

There are many promo codes available in the specific section here

A typical promo code gives you free shipping or discounts.



  • Women: Clothes, shoes and accessories. Very popular for female.


These are the shop collections and main product shop categories in the macy’s website

  • Women: Clothes, shoes and accesories.
  • Men: Clothes, shoes and accesories.
  • Kids and baby
  • Home
  • Bed and bath
  • jewelry
  • luggage
  • kitchen
  • Furniture


Department Stores near me

There are many department macy’s stores around the country. See how you can find the nearest to you.

  1. Go to this URL
  2. The map will show your location and the nearest places.
  3. You can manually search selecting the radius in miles of the store maps.
  4. You will get the near me stores. easyreturn

If you want to find easyreturns


Order Tracking

If you made and online order and want to know the status, you will need your mail and order number.

Go to this URL: and fill the required information.


Macy’s Customer Service

There is a specific website where you can find all the information regarding the macy customer service: orders, shipping, returns and exchanges, credit card, stores and more:

macy's official website

  1. Go to the macy Customer care website:
  2. Select your inquiry type from the available. You can also search in the header box writing your query.
  3. Follow the instructions.
  4. If you didn’t find a solution you can also contact by  phone number.


Phone Number

The phone number is:

  • For general questions 1 (800) 289-6229
  • For billing inquiries and the credit card phone number is 1 (888) 431-6229


Can you shop in the website with a Macy Gift card?

Yes, you can use gift cards and also in stores. Just select apply gift cards during checkout process.


Return Policy and free shipping

Returns are free. The return policy is in general as follows:

  • Free return in the next 90 days after the order.
  • The item can be returned in the store or by mail.
  • Items must be in its original form.

More of the returns policy and shipping in

There are some exceptions to the general rule. You can find the complete list of exceptions here



There is a detailed FAQ section in the website:

Almost everything you need to know about it you will find it in this section: shipping,  currency, delivery, return, prices, conditions, assistance, how to use, gift cards, password asistance, deals and more.




Credit Card

The shop has a special credit card. You can buy with the credit card in all stores and the web.

macy's credit card

The main benefits are:

  • A 20% Off up to 100$ in the first purchase with the american express card.
  • 3% cashback in restaurants.
  • 2% in supermarkets and gas stations.
  • 1% in all other purchases.
  • Specific and temporal discounts exclusive.


Customer Service

It has a great customer service.

The phone number is +1 800-289-6229

The official website for customer service is

You can chat with a macy’s representative in this URL of messenger.



Macy’s offers free shipping on orders of $99 or more. Orders under $99 will be charged a flat rate of $8.95 for shipping and handling.

The expected delivery time is 1 – 5 business days

Macys has international shipping to more than 200 countries worldwide.


Pickup service

All Macy’s stores and on there is a pickup service available.

The pickup process is simple:

1) Place an order online or in-store

2) Pick up your order at the store

3) Enjoy!


Reviews of

You want to access some of the available reviews of macy’s you can check the following options. You can also leave your own review.

Trustpilot reviews has 1.6 of 5 score from more than 1400 reviews.

Consumeraffair Reviews has 3.2 of 5 score from more than 600 reviews

For us it has an overall positive review.