How to Cancel Your Walmart Online Order in 3 Easy Steps
Have you changed your mind about a purchase you made on Walmart’s website? No worries, canceling an online order with Walmart is a straightforward process. Here’s how you can do it:
Step 1: Log into Your Walmart Account
The first step to canceling your Walmart online order is to log into your account on Walmart’s website. You can do this by going to Walmart.com/account/cancellation and entering your login credentials.
Step 2: Find Your Order and Cancel
Once you’re logged into your account, you’ll be able to see a list of all your recent orders. Find the order you want to cancel and click the “Cancel” button next to it. You’ll then be taken to a confirmation screen, where you can confirm the cancellation.
Step 3: Confirm the Cancellation
The final step is to confirm the cancellation of your order. Simply click the “Continue” button on the confirmation screen and the order will be canceled. You’ll receive an email confirmation to let you know that it has been successfully canceled.
What if You Can’t Cancel Your Order Online?
In some cases, you may not be able to cancel it online. If that’s the case, don’t worry. You can still return the item once you receive it. Just check the return policy for the item you purchased to see if it’s eligible for return. If it is, you can start a return in your account once you receive the item.
Cancelling an Order Placed as a Guest
If you placed your order as a guest, you can still cancel it. Simply go to the “Order Preview” page on the Walmart website you ordered from and click the “Cancel” button. That’s all you need to do to cancel it!
Can You Cancel a Shipment from Walmart?
Yes, you can cancel your order from Walmart as long as it hasn’t been shipped yet. If it has already been shipped, you won’t be able to cancel it. In that case, you’ll need to refer to Walmart’s Return Policy for instructions on how to return the item. If it hasn’t been shipped yet, simply contact Walmart’s Customer Service to request a cancellation.
How to Get a Refund for Your Cancelled Walmart Order
Getting a refund for your cancelled Walmart order is easy. Just go to the “My Orders” section on Walmart’s website, click the “Cancel Order” button, and enter your order number and PIN. If you cancel your order within 30 minutes of placing it but before it’s ready for pickup, you’ll receive a refund for the full amount of your order, minus any fees.
Frequently Asked Questions
1. Can I cancel an order after it has been shipped?
No, you can only cancel the order if it hasn’t been shipped yet. If your order has already been shipped, refer to Walmart’s Return Policy for instructions on returning the item.
2. What if I placed my order as a guest, can I still cancel it?
Yes, even if you placed it as a guest, you can still cancel it. Simply go to the “Order Preview” page on the Walmart website you ordered from and hit “Cancel.”
3. How long does it take to receive a refund after cancelling an order?
The time it takes to receive a refund after cancelling an order can vary depending on your payment method. It may take up to 10 business days for the refund to appear on your account.
4. Can I cancel an order if it’s already in transit?
No, you can only cancel it if it hasn’t been shipped yet. If it is already in transit, read Walmart’s Return Policy for instructions on returning the item.
5. Can I cancel a single item from a multiple item order?
Yes, you can cancel a single item from a multiple item order by following the steps in the guide above. Just select the specific item you want to cancel and follow the cancellation process.
6. What if I don’t have access to my Walmart account?
If you don’t have access to your Walmart account, contact Walmart Customer Service for assistance with cancelling your order.
7. Can I cancel an order placed with store pickup?
Yes, you can cancel an order placed with store pickup by following the steps in the guide above. Just select the specific order you want to cancel and follow the cancellation process.
8. What if I need to cancel an order because I entered the wrong address?
If you need to cancel an order because you entered the wrong address, contact Walmart Customer Service for assistance with cancelling the order and placing a new one with the correct address.
9. Can I cancel a gift order?
Yes, you can cancel a gift order by following the steps in the guide above. Just select the specific gift order you want to cancel and follow the cancellation process.
10. Is there a fee for cancelling an order?
There may be a fee for cancelling an order, depending on the reason for the cancellation and the status of the order. Be sure to review the Walmart Return Policy for more information.